Great staff and service. Therapedic BackSense Bentley Medium Mattress. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. I will never recommend anyone to purchase from you. We have 12 factories around the U.S., and all of them are open to the public for tours. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. It took us 18 years to buy a new mattress. They will be the 1st place to go to now. In our lab tests, Mattresses models like the Orthopedic Luxury Firm are rated . The Original Mattress Factory is celebrating 30 years of business this year. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. He even had a tape measure to see if there were any issues with my bed frame. Get started on GoodBed by claiming your business profile. It was their next to lowest priced mattress, but still, it was just a few weeks old. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). DO NOT BUY these mattresses!!!!! Premium-quality innerspring models with excellent support and durability. Product sells itself. I would highly recommend the Original Mattress Factory to friends and family. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? 365 Day comfort Policy Did Not cover our issues! The bed has no support so not sure why it matters if it only has 1.3" of dip showing. A big draw for us was buying local. That couldn't be further from the truth though! We can exchange it for an additional fee. She told me that it wasn't just ME, the mattress was awful. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. ", "We will forever buy bedding from the Original Mattress Factory. The up-charge didn't bug me but settling for a cheaper box spring did. Hill store by Homestead and every part of the experience was excellent. This company has its roots in OH. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. Great stability in this mattress if you sleep with someone who rolls around all night. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. Soooo NOT going back to the Original Mattress Factory! Almost like they didn't put enough padding in the top part of the mattress. Avoid this place at all costs. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. Learn more about the GoodBed Quiz. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. My experience: I bought a mattress for $1,000. Awful experience would not recommend ! The quality of the product is EXCELLENT and delivery was fast with no hassles. The company has been known since the 20th century as the market giants. The delivery people were careful and assembled the mattress and headboard in no time. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! What's GoodBed? It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. At home, not so much. Both my wife and I sleep like babies on this mattress. Employees: 34. May all benefit! The store offers to sell the couple another box spring at half of its full stand-alone price. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. I ultimately purchased the hybrid and it is fantastic! We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. Owners Rating is a summary of what real owners of this product are saying about their experience. Take away your old bed? I made my bed and now I have to lie on it. of owners on GoodBed (based on These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. I weigh 150 pounds and sleep alone but the mattress is worn out. $50 extra. Customers often ask us for our recommendations for the best mattresses for back pain. We'll go through each of their mattress lines in depth below. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. The Year End Sale!!! ", "It is very well made, comfortable beyond expectations. We are sleeping well these days and hopefully for many years to come. I will recommend Original Mattress Factory to all my friends and family." We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. She has said mattress is extremely comfortable. Worst purchase decision I've made in a long time! There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! There were no games or switches at purchase time. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. Would happily shop again! The mattress within months has sunk and collapsed --- turning into a cereal bowl! Shop today! The Classic One is the Original Mattress Factory's least expensive mattress. Great customer service and very helpful. A new venture for industry veterans. Copyright 2023 The Original Mattress Factory. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. The buying experience was pleasant too, easy and painless. Most manufacturers have no dip qualifications or under and inch for their warranty. You think you pay for quality. Tested at the store nice and soft and "plush". No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. Queen $499.95. WOW !! Its so comfortable and still feels brand new. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. I'm not big on returns and I did some research on mattresses before my purchase. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. These mattresses come in medium, soft (plush), and firm (latex) options. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. Purchased an Orthopedic Euro Top 12/4/2019. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The cons: Not many firmness options and some had durability issues. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. These costs all add up pretty quickly. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. "See a doctor or a chiropractor if you are having pain!" He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. We bought a foam $2000 plus mattress and it has no support after just two years. Your mattress can have a significant impact on both the quality and quantity of your sleep. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. store and were greeeted by Lawrence. We replaced a 15 yr. old ortho from OMF. Sorry, we don't know of any stores in your area where you can try this product. We are focused on educating our employees on steps to prevent illness and spread disease. Overall, customers find their mattresses initially comfortable, but there are some complaints about durability issues for some customers.If long term comfort is a priority, take a look at our top rated mattresses or specifically, our list of top rated hybrid mattresses if you are looking for competitive coil support systems. Definitely get a better nights sleep now.". The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. Great experience. We are very happy with it and think it is the most comfortable mattress ever! Your screen name will look like: Never purchase a bed from this organization. LOVE our Euro Top Mattress. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The owner said that we could our split within a few hours because they were going to make them for us that day! personal match score for each of Original Mattress Factory Classic's I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. Not sure which type of bed to buy? Reg. My son never even took the plastic off. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. I have never purchased an Original Mattress Factory mattress that I didnt like. We love it and would recommend it to everyone. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. The pros: Many more options for sleepers. The box springs on their store label show 8". Excellent customer service from Mark and Teresa. With over 50 shops across the east coast & an online store. In fact consider another retailer all together. No pressure sales. Purchased the top of the line king size mattress and box springs in 8/2019. DO NOT buy a mattress from The Original Mattress Factory! personal mattress requirements including important They said if the visible indentation isn't over 1.5" they won't warranty claim it. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. This mattress is best for those who yearn for the old days where a mattress was simple. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. The interesting thing is the trench extends to the edge of the mattress. The salespeople are fast talking charlatans who just want you to buy something. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your He slept on it one night and wanted the same one. We don't like foam and we want two sided mattress. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. 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