Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. For accessible travel we recommend Leamington Spa Station which has step free access to all platforms and an accessible shuttle bus from the station to the venue. Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). If you use one of these, then you will need to purchase tickets in one of our accessible bays. Your Games ticket includes access to public transport within the West Midlands area on the day of your event (travel to Lee Valley VeloPark is not included), so it's the best way to travel. Opening hours are subject to change at short notice. If you have any further questions, please get in touch! Not to mention concerts by Paul McCartney, Oasis, Coldplay, Russell Watson and Destinys Child. Beach Volleyball. We will send you email alerts every time one of your favourite artists goes on tour. Unfortunately you will not be able to remain in the wheelchair for the duration of the event. The Utilita Arena in Birmingham (not to be confused with Resorts World Arena) has been reimagined and renamed a few times since it first opened in 1991. This will allow the team to allocate you an appropriate area for the welfare of the dog and to ensure the venue evacuation routes can be maintained. Does my child need a ticket if they sit on my knee? The Utilita Arena Birmingham is currently open for events and operates Monday Friday from 10:00 AM to 8:00 PM. Utilita Arena Birmingham is in Birmingham City Centre. Door opening times vary for every event. The venue is one of Birminghams most *Due to industrial action across the rail network, services are likely to be severely disrupted. University of Birmingham Hockey and Squash Centre. **Sutton Park: due to the field of play, the accessible shuttle will drop spectators 750m from the venue entrance. glass bottles, cans etc.) For accessible shuttle bus options please see the accessible travel tab below and venue specific travel information which can be found at Home of the Birmingham 2022 Commonwealth Games. Excessive intoxication, aggressive and antisocial behaviour will result in you being asked to leave or being removed from the venue. We understand that screaming, shouting and singing your heart out is thirsty work. We have comprehensive and integrated overt security measures in place including; tailored venue search operations, strategically placed security personnel, multi-purpose dog response teams and intelligence led CCTV monitoring. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Please speak to a member of the security staff on arrival for assistance. THIS IS A RETURN COACH ONLY SERVICE - You will need to obtain your own tickets. We feel that by doing so we can make a greater impact, and currently we are supporting Midlands Air Ambulance Charity. Bag searching is just one of many components which go into our security measures but for obvious reasons, we dont go into specific security details for individual shows as this is potentially detrimental to these processes. Gymnastics - Artistic. 4pm. We accept all card, Apple Pay, Android Pay and Samsung Pay, except for American Express. Where we provide a seating plan for events, every effort is made to show you correct information. The moment you step inside, youre greeted by an interior impressively decorated with stunning copper, reflecting the essential role Birmingham played in the industrial revolution. Kiosks are located on concourse. private changing facilities) please speak to the staff in the Medical Centre. Lost Tickets No ifs, no buts. We aim to ensure shuttle buses are accessible where possible, however there is additional assistance available for those requiring it. On Foot Exclusive to Utilita Arena Birmingham, each Show Cube includes a private bar and offers balcony seating for up to 14 people. Birmingham, Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. For further information please contact us. Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. AllBlue Badge parkingis free but has limited availability and must be pre-booked. We have additional security measures in place including visible armed police and dog patrols throughout event periods and at all venues to ensure you guys feel relaxed and comfortable whilst at the show. Please note that we do not allow leafleting outside of Utilita Arena Birmingham. Why would you want to leave us?! Please check the event details before booking. 4pm. See is a trademark of SEE GROUP LIMITED. Venue Box Office Location/Opening Enquiries. Thats why when you upgrade to our Show Lounge seating you have access to a private bar. (i.e. Buying Tickets at the Box Office Birmingham New Street has an assisted travel lounge. The security process is a condition of entry - any refusal, or the use of abusive, threatening or discriminatory remarks; including comments relating to weapons or explosives, will result in access being refused. Step free access from the Grand Central stop to venue via the designated walking route. Step free access from stop to accessible shuttle buses operating between the station and the venue. height adjustable, adult sized changing bench, Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench (Please bring your own support slings as these are not provided. The Arena does not have a cloakroom due to the volume of people that attend events and the congestion this could result in. UK Athletics Limited If you have any further questions, please get in touch! A free companion ticket is also available should you be unable to attend the event without assistance. PLAN YOUR VISIT Sheffield Steelers Book Tickets Latest Arena News & Updates READ BLOG We appreciate tickets are sometimes bought as gifts (after all, tickets are the best gift you can give). You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in.Please do not bring gifts for the artistes to the event with you as we are unable to accept responsilbility for them. For Group bookings, usually for 10 or more tickets, call us on 0800 358 0058 or email [emailprotected]. Unfortunately, as a venue, were not responsible for the distribution of backstage passes, which are for working personnel only. Just call customer services run by our friends at The Ticket Factory- and they will be able to help you on 0844 338 0338. You will get a receiver pack with lanyard and a earphone headset which plugs into the receiver. Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. These services are only for Games spectators and will operate to Birmingham Digbeth Coach Station and Coventry Pool Meadow Bus Station from locations across the UK. With a wide choice of dishes and cheeky beverages to choose from, its the perfect way to kick off your night. View from Seat Block 10 at Utilita Arena Birmingham This is the view that you will get from Seat Block 10 at Utilita Arena Birmingham. To confirm our opening times before travelling to Resorts World Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information. Utilita Arena Birmingham, Sheepcote Street (South Car Park), St Vincent Street (West Car Park), Birmingham, B1 2AA 0121 780 4141 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? 18:00 Where permitted a charge may be made for this activity. For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. Can I get backstage or have a meet and greet? They will give you a ticket and you can collect your items after the show. This means that you can book any seat and still receive great sound quality. Accessible shuttle buses will also run from Smallbrook Queensway, adjacent to Birmingham New Street Station which also has step free access to all platforms. Patrons will be notified in advance (most commonly via signage on doors) if a performance includes the use of strobe lighting. total length of 1200mm, including extra-long footplates. Under 14 year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. The Utilita Arena was initially an indoor sporting venue called the National Indoor Arena. Please note that unauthorised filming of an event by audience members will not be tolerated. We have a dedicated network of long distance coaches to help you get to the West Midlands: nationalexpress.com/commonwealthgames. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. Instagram En route youll see clearly signposted directions to a choice of car parks. Webinside the arena; food & drink; venue maps; contactless payments; faqs; accessibility; destination; about us; venue partners; birmingham; legoland discovery centre; the The merchandise sales are operated by venue merchandisers, CMI. On marathon day only (Saturday 30 July), an accessible shuttle bus will run from Smallbrook Queensway (adjacent to Birmingham New Street) to the venue. ), Automatic wash / dry, centrally located toilet. The box office is usually open on show days at approx. Starts: 19:30. Ambulant disabled seating is also available around the arena with ticket prices varying depending on the seating location. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Lost Tickets A full list of prohibited items can be viewed in the Dos and Donts of what to bring section below, Our security teams work hard to keep you safe, please be patient and help them by co-operating with their requests, Customers who make any inappropriate comments to staff or other event goers, even in jest, will be refused entry. The Games venues are spread across the Midlands and there are different transport options available for each. Small instamatic cameras and smartphone cameras are generally permitted by the promoter, but wed recommend contacting us before the show to check what the particular camera policy is and avoid disappointment on the night. Where permitted a charge may be made for this activity. We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) Don't worry, when using card or contactless there are no additional charges. The arena have a very limited number of manual wheelchairs available for use in the venue which are available from the entrance doors on a first come, first served basis. We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. If you have your leg in a cast or full support you will need to speak to the accessibility team prior to the event to be re-seated in one of the accessible bays. To help you plan your visit to the Utilita Arena Birmingham you can also find more information on the AccessAble website. Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. Utilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. There will be no parking at or near the venue, except for limited pre-bookable blue badge spaces. For a full list for the venue you are visiting, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). The Arena complies with all government COVID restrictions, including frequent sanitization of venues and ventilated areas for access to fresh air. Cycle parking will be available at all venues. They will organise priority entry for you as soon as the entrances open. What cards / methods of payment are accepted? Your Safety and Security are important to us at Utilita Arena Birmingham. WebUtilita Arena, Birmingham. Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience. If you have accessibility requirements, please advise your ticket agent at the time of booking. This fee contributes to our ticketing and distribution processing costs, such as the costs of running the ticketing software and computer network, operating our call centre and marketing the event.The amount of the administration fee is agreed with our clients and is often based on a percentage of the ticket price. At the Arena we liaise with Production Managers and Concert Promoters rather than the artistes directly. If you have a permanent conditions that requires the use of a walking aid (crutches or walking sticks), then you are permitted to take these to your seat. Those parked in a Resorts World Birmingham car park, who received a ticket upon entry to the car park, will need to pay within Resorts World opposite the Arena. The Journey Planner will recommend a personalised travel plan, and the carbon impact of each option. Utilita Arena Birmingham is famous for various entertainment events including comedy nights, family events, live music, and some sporting events. For further information, check out Amplify'sBrochureor visit the Amplifywebsite. Parking The security search process is a condition of entry. It is best for everyone if you do not bring a bag at all, however if you do, please only bring essentials with you: Any bag larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. and are unable to make any exceptions. This means we cannot guarantee any acknowledgement from the artistes themselves as the decision rests completely with their Tour Management. At certain times the Arena may be used to film promotional material, and by attending an event at the venue you consent to the possibility of being filmed. For further information, check out Amplify's, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. HOT We can scan tickets on smartphones, however we always advise you to bring a printed copy of your ticket in the event the barcode doesnt scan properly. Address: King Edwards Road, Birmingham B1 2AA, United Kingdom. We salute all good deeds, but any charity collection must be agreed in writing by the Concert Promoter in advance of the concert date. If youre coming to a show in the near future, were encouraging you guys to remain vigilant and report any suspicious activity you may to see to a member of our security staff or the police. We sell tickets at the both Resorts World Arena and Utilita Arena Birmingham Box Offices on event days only. Additional park and ride services will be available in the event of strike action. These are some of the park and ride sites available. It's just to give you an idea of what you can expect. An accessible shuttle bus will be available on demand from Smallbrook Queensway (adjacent to Birmingham New Street station) in Birmingham City Centre to the stadium. No, we do not operate any queue numbering system, as we dont encourage any form of queueing prior to doors opening. We're at the heart of Birmingham citycentreand a doddle to get to. Yes, you can. Can I take photographs? Discount is subject to availability and cannot be used in conjunction with other discounts/offers. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. Find out more about Ticket Protection here. On certain show days, the box office may be open earlier or later dependant on the nature of the event. That attend events and the congestion this could result in of strike.! Office may be made for this activity can expect does my Child need a ticket and you can your. Obtain your own tickets us on 0800 358 0058 or email [ emailprotected.. 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